Company and product information

Smartlaunch allows users to debit money on the user accounts. Users pay for time consumption, snacks and beverages, all of which is paid for directly through the accessible amount on the user. For further information contact:

Smartlaunch
Org. Nr: 42070106
Otto Busses Vej 7, 2.
2450 København SV
Tlf.: +45 31 41 15 16

Prices

All prices are shown in Danish Crowns (DKK), or the currency choice of the center. All prices are shown with all taxes, VAT, and fees included.

The user selects the desired product. The money are instantly deducted from the user's card, and the same amount will be available to spend for the user.

The purchased credit has no expiration date.

Fees

All card transactions have fees. These fees are paid by Smartlaunch.

Payment

All information entered when purchasing at smartlaunch.smartlaunch.com is used solely for the purpose of giving our clients a good experience. We use Adyen, Bambora, and/or Stripe for PSP and card acquiring. All transactions are handled in compliance with current laws.

We accept the following cards and payments

VISA-Dankort, JCB, VISA, Maestro, Discover, UnionPay, MasterCard, and MobilePay.

Unauthorized use

By purchasing our services, the client accepts that he or she carries the full responsibility of the user's available funds. This includes the risks involved in losing the card, or lending it out. The spent amount will at all times be limited to the funds available on the user's account.

Refunds

Should the user regret the purchase, or decide not to spend the available amount, he or she can occur to Smartlaunch in person to find a reasonable solution.

Complaints

Complaints regarding Smartlaunch' service and/or products must be presented to Smartlaunch immediately with the aim of finding a mutually beneficial solution.

Cancellation Rights

Users have 14 days to regret their purchase and have their available funds refunded. The amount that has been spent on the account cannot not be refunded.

Changes

Smartlaunch reserve the right to change and to update the terms and conditions for smartlaunch.com at all times. We recommend our users to stay updated and acknowledge such changes. Should there be any ambiguities leading to questions, please contact Smartlaunch: +45 31 41 15 16.

Privacy policy

We do not sell any information to third parties. Your information will only be stored in our client database. You can at all times ask to have your information erased.

To register for Smartlaunch' service and products, we need the following information:

• Name
• Phone number
• E-mail address

We register this information to provide our products and services. Personal information is stored up to 5 years, and is afterwards erased. You are at all times able to contact us to see, what information has been saved.

Cookies

We use cookies on smartlaunch.com to improve the user experience and the site's functionality. You can always erase cookies from your browser in the browser configurations.

Subscription

User may terminate their membership at any time with one month's notice to the end of a month. Termination of the subscription is carried out by contacting staff physically at Nexus or via email at info@astralisnexus.gg.

During the term of the subscription, the user is not entitled to further compensation in connection with other offers.